Ms. Rachel is one of the most popular stars on YouTube, but she hasn’t posted a video on the website in months and now she’s explaining her absence.

The YouTube star, whose real name is Rachel Accurso, is a children’s educator with 14 million subscribers. She uses techniques recommended by speech therapists and early childhood experts to help children learn important milestones and preschool skills.

Rachel‘s most recent video, which features Sesame Street characters, was released on January 9. While she has been active on Instagram in the months since then, she hasn’t shared any YouTube videos.

Fans have speculated that Rachel‘s absence from YouTube is because of her new deal with Netflix, but she has shot down that idea.

Keep reading to find out more…

A follower commented on her Instagram page, “When are we getting more episodes? I feel like since you’ve signed with Netflix we don’t really get good content anymore …”

Rachel responded, “I’m sorry. We’ve had some family things to attend to. Nothing to do with Netflix, as that is content from YouTube.”

In response to another fan, Rachel said, “I will make a little video tomorrow to help ❤️,” according to Us Weekly.

Rachel‘s most popular video has over 1 billion views and she has dozens of videos with more than 100 million views. Watch now on YouTube and see her most recent video below.